Eloboost24 Marketplace Guide: Enhanced Policies for Safe Account Trading

Buying a game account is a great way to jump into the game quickly and enjoy new progress instantly. To help you have the best possible experience, we’ve prepared this guide with practical tips and our policies, so you can shop confidently and keep your new account secure.

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At Eloboost24, we categorize our offers into three distinct types:

• Regular Sellers: Standard accounts with a basic 7-day warranty.

• Top Sellers: Carefully verified for quality and reliability. Each top seller has a visible trust score on our platform based on customer feedback, ratings, and transaction history, helping you confidently choose a secure, well-reviewed seller. These accounts come with an extended 14-day warranty.

• EB24 Accounts: Premium accounts offered by the company and its representatives, always best choice recommended for those seeking maximum peace of mind.

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What Are the Risks of Purchasing an Account?

While most transactions go smoothly, knowing the possible risks helps you make informed decisions and avoid problems.

We’re here to support you whether you’re within the warranty period or beyond, helping with any issues that arise.

Account Ban

Permanent bans are the most serious risk and usually cannot be reversed. Causes include:

• Use of unauthorized third-party tools or cheats

• Leveling methods involving automation, which are more likely to be detected

• Suspicious activity or sudden profile changes flagged by the game provider

Always use your account responsibly to minimize risk.

Account Lock

Temporary locks are often security measures triggered by unusual account activity. Common causes include:

• Logging in from unfamiliar devices or regions

• Charging in-game currency shortly after login

• Making too many changes to the account immediately after purchase

• Receiving multiple in-game reports from other players

• Contacting game support directly from a purchased account, which can sometimes lead to account locks or restrictions

Important: If your account is locked, please do not contact game support yourself. Instead, reach out to us first, we will guide you through the safest and most effective steps to unlock your account.

Account Retrieval

Sometimes the original owner may try to regain access using original verification info. If successful, you could lose control of the account.

We work only with trusted sellers to reduce this risk. If retrieval happens, we’ll assist you with recovery attempts. Outcomes outside the warranty period cannot be guaranteed, but we’ll always do our best.

Lifting Limitations & Assistance

If your account faces locks or limitations, we can help by:

• Guiding you through recovery steps

• Contacting the seller on your behalf

• Providing ownership verification info if available

If you’re within the warranty period, you’re fully covered. You’ll need to open a dispute to start the process, and we’ll manage the resolution.
If your warranty has expired, we still offer support, but the outcome depends on the case and the game provider’s policies.

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More About Warranties – Choosing the Right Account for You

Our warranty depends on the seller type:

• Basic Warranty: Covers purchases from regular sellers for 7 days.

• Extended Warranty: Covers purchases from top sellers or EB24 accounts for 14 days.

• EB24 Lifetime Warranty: Optional paid upgrade (20% charge) providing indefinite coverage.

Case Studies – Warranty Coverage Examples

Account Ban

• Basic/Extended: Partial/Full credit on the website depending on the case or replacement account.

• EB24: 50% of the order’s value is credited, for purchases over 50 EUR/USD 40% is credited.

Account Lock

• Basic/Extended: Attempt unlocking; 60% credit if unsuccessful.

• EB24: Attempt unlocking; If unsuccessful 50% of the order’s value is credited, for purchases over 50 EUR/USD 40% is credited.

Account Retrieval

• Basic/Extended: Recovery attempts; compensation as credit if unsuccessful.

• EB24: Claims allowed for credit or similar account if recovery is unsuccessful.

Disclaimer:
Eloboost24 is not liable if an account ban results from the buyer's actions, such as violations of the game provider’s regulations.
Credit from compensation can only be spent on the website and if replacement account is provided warranty expires.
Very specific cases are determined and compensation is decided solely by management.